architectural stone importers

 

 

PRODUCTS RECOMMENDATIONS
As the project is designed, Raul has vast practical knowledge of the
best applications for his products.  For example, the various natural
stone and tile items all have different characteristics which impact
how they are best used.  We will discuss this at our initial meeting.
The proper long term care and maintenance of some items is also
critical information every consumer should have to make informed decisions.

Short production schedules can be met if necessary.  Instant communication to Mexico via 2-way radio gets progress reports
quickly.  No other supplier can get custom products from Mexico 
more efficiently and with a personal touch.

EXPEDITING YOUR ORDER
Our company has invested and worked very hard to streamline the shipping, handling and importation of these products for our customers.  Mexican truck lines known and trusted bring orders to the warehouse in Tecate, Mexico.  Local short haul carriers deliver to the warehouse in
San Marcos, or drop ship directly to the customer upon request to
any place in the USA or the world.  Paperwork to cross the border is handled by Raul via a trusted customs broker.  Hacienda Art Deco
Imports always takes responsibility to track and have your products delivered as promised.

 

 

 

SUPERIOR QUALITY CONTROL
Products are inspected in-house at the Hacienda Art Deco Imports warehouse in Tecate before crossing the border.  Communication is immediate if there are any issues about the order before crossing the border.

INSTALLATION
It is rare any product supplier has the in-depth knowledge Raul has to lend valuable expertise onsite to insure his products are properly installed.  He has trusted contractors and subcontractors he can coordinate to do the work should his customer request his assistance.  Alternatively, he can oversee the customer’s own contractor(s) in the proper manner.

CUSTOMER SERVICE
Architectural Stone Importers excels at working with the customer from start to finish.  Each project receives the same high level of commitment and personal interaction.  Repeat customers are the norm, not the exception.